Customer Reviews

Great experience with this dealership! Everyone was so friendly and helpful, and they made the whole process easy and stress-free. I love my vehicle and would definitely recommend them!

False advertisement!! Went in to possibly purchase a 2023 Ford Raptor for the advertised $4,805. After test driving the truck, having my trade in valued, etc. I was then told that the dealer discount was a mistake and the truck could only be sold for MSRP! I would've purchased the truck for exactly what they advertised! This place is a joke. Can find better deals at almost any other Ford dealer!

I went to banner to check out some trucks and found the one I've been looking for and Ivan made it happen!! Answered all my questions and videos were sent to answer my questions. Highly recommend!!!!

VSince I acquired this vehicle, I have encountered numerous issues with it. I have repeatedly informed you that it seems to be malfunctioning. During this time, it managed to take me to point A, but it failed to bring me back home, which was extremely frustrating because I was not alerted by the car's system regarding the problems it ultimately developed. Furthermore, the dealership had my vehicle for two days after you opened on Monday and had to be towed on Saturday. Once you resumed operations and included my vehicle in your service rotation, I inquired about a loaner vehicle, only to be informed that there were 15 individuals ahead of me on the waiting list. I have never been able to secure a loaner vehicle while my car was in for service. I have consistently faced issues with this vehicle, such as the radio's volume fluctuating on its own, receiving messages on the dashboard indicating that certain requests could not be fulfilled (despite not having made any requests), being unable to change the radio station or turn it off and on, and the oil gauge indicating 2% while I was out of town, which was not the case before my departure. On another occasion, it showed 30%, and a few days later, it displayed 42%. I have previously brought this vehicle in to report problems with the radio, and it was connected to the diagnostic machine and had its software re-downloaded, yet the same issues persisted. I once sought location assistance through ON STAR, and it connected me to a live person while providing directions. WHY HAS THIS VEHICLE CAUSED ME SO MUCH TROUBLE? This vehicle has been a source of frustration since I drove it off the lot.ery impressed by Nick. He made my experience very easy and smooth. Enjoyed my experience.

Picked up a camaro ss for my daughter from Brock Johnson at banner chevrolet. Brock made the deal easy. I was in amd out all paid for and ready to roll in 30 mins. I can recommend this dealer and I highly recommend you ask for Mr. Brock

Everyone at the dealership is Fantastic. Friendly people at your service.

Banner has been having my truck since June 23,2026. Brought in for an oil change. There were other mechanical things that were done per the service technician that was recommended Bobby Brumfield. When receiving the truck back a day later check engine light appeared. Brought back the next day they kept the truck almost 2 weeks without any communication. This check engine light appeared constantly. I’ve paid Banner 14, 000 dollars thus far and still have no vehicle.

This was the best service I have received from a GM dealership in years!!! Louis and his team took care of me. They made sure to cover the seats to not get dirt on anything while serving my truck and sent a video explaining how everything looked underneath my vehicle. I was very impressed with the level of care that I received from the team and will be a returning customer. Great job Banner!!!

Schedule my 2014 F150 for diagnostic spoke with an advisor had to reschedule due to working overtime. That was Saturday and now Monday a different advisor then tells me oh they do not accept vehicles older than 2015. I found that odd and if that's the case why I wasn't told before coming back to that location? But strange thing is they worked on my 2014 F-150 before so what changed? Always lost my business and if I was thinking about a new purchase it won't be from banner ford.

Terry was the absolute sales person to connect with!

If i could put 0 stars I would. Walked into the dealership & received no HELP. Was coming to pick up my car & couldn’t even do that because the lady at the service department claimed her computer was about to shut down.

I have been calling trying to reach the service department for a week, I have left voicemails and have not received any calls or messages. I will be sending a tow truck to pick my truck up from the service department and will be sure to let my friends and family know to never use Banner Ford.

I had a real bad salesman. Greg did not even try to help. I was going to buy a lariat and he was supposed have the paperwork ready but when I text him he didn’t respond until two hours later and acted like he didn’t know what the stock number was. I knew that it was only going to get worse and it did. He finally told me that the truck had been sold and he ordered two other trucks that was no where close to what I wanted. I ask him if he could find me another truck like the one that I wanted and he never answered me.

Easy, hassle free experience! I would highly recommend Ivan to anyone looking for a vehicle.

Ivan Lopez helped me out every part of the process. Kept me updated on my vehicle with videos and pictures. He is a very nice salesman!!

I had an excellent experience purchasing my 2026 Ford Ranger Raptor from Banner Ford, and I especially want to recognize Ivan Lopez for making the entire process such a positive experience. From the moment I started working with Ivan, he was professional, knowledgeable, patient, and genuinely focused on making sure I was comfortable with my purchase. He never made me feel pressured, and he took the time to answer my questions and make sure I understood everything throughout the process. The 2026 Ford Ranger Raptor is an incredible truck, and I’m extremely happy with my purchase. Ivan went above and beyond to help make the experience smooth and enjoyable from start to finish. If you’re looking for a new vehicle, I highly recommend giving Banner Ford a visit and asking for Ivan Lopez. He provided the kind of customer service you hope for when making a major purchase. Thank you, Ivan and Banner Ford, for a great experience! I absolutely love my new Ranger Raptor!

Everyone was friendly and no one exuded over-the-top pushy salesman. A pleasant experience overall. Mr Lopez was awesome. I was inquiring about one vehicle, but he listened to what I needed (price), what I wanted (heated seats), and what I liked to do (road trips, camping, some off-road). He found and placed me in a vehicle that fits my budget, has plenty of space, and has my ultimate love...heated seats! I may still be on a new (to me) vehicle high, but I absolutely love my new SUV and can't thank ya'll enough for being so patient and fantastic with me. Mr Vickery was also quite knowledgeable, and he made the financing portion of the process a breeze.

Awesome place!